We believe that a “good” funeral does not have to be an expensive funeral but simply one that will leave you feeling proud that you did your very best for your loved one.
“Every funeral director has a very special responsibility. We are entrusted with two precious things – the physical remains of a loved one, and the chance to help their family begin to heal”
We believe in providing a professional and respectful funeral service. Understanding the needs of our clients is of utmost importance to us and we are fully aware that our clients appreciate being treated as individuals. Caring for people is what we do best, and we offer a service that is second to none.
“Attention to detail, a caring approach and a natural way with people as well as empathy for what they are going through are key as far as I am concerned” Sarah
What’s in a name?
In all forms of business today there are big, international firms that have made their profits by taking over small firms. The funeral profession is no exception. Many businesses have been swallowed up by the giants. The trouble is, there usually isn’t any change of name to tell you the difference. Without asking, you might never know if the owners your family has trusted over the years continue to make the decisions which will affect the service you receive when you need to make funeral arrangements.
What makes us different?
We promise that an affordable funeral will never feel “second-best”, and have used our experience to find the right balance between giving each family what they need and keeping the costs as low as possible. This service is a natural extension of our commitment to making dignified, affordable funerals more widely available.
“This is the last respectful thing we can do for a loved one. Every funeral we do is individual and it is a great honour to be selected and given the responsibility of this by a family” – Lel
You get personal attention from one of the owners of the business at all times. Call us at 2am and you get the owner, not a call centre at the other end of the country. The buck stops with us not a branch manager, area manager or regional manager.
We usually conduct funerals wearing formal dress – traditional top-hats and frock coats for both and we offer key marks of respect, such as walking the hearse away from our funeral home or your family home. If you prefer that we wear more casual clothing, then we are more happy to accommodate any request – jeans and wellies are just as acceptable!
Not only do we want to meet your current needs: we also seek to build a relationship of trust, so that you will return to us in the future. We have a long-term commitment to our community. This is where we plan to stay.
Treat us as family. We are always ready to help and will be here when you need us.